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VisitorBay is cloud-based and designed to be extremely easy to set up and configure. Simply sign up, add a new office location in your VisitorBay dashboard, and we’ll guide you through the setup process step by step. Setting up your first location typically takes just a few minutes, and no special technical expertise is required. We also offer a comprehensive knowledge base to support you, along with direct assistance whenever needed.

An office location is defined as each unique physical address. Each location includes the ability to add one iPad sign-in device. In many cases, multiple iPad sign-in devices are used within a single office to support multiple entry points. We offer the option to add additional iPad sign-in devices at a discounted rate based on this use case.

Any iPad running the latest firmware can be used to operate the VisitorBay sign-in app. We support iPads with a 9.7" display or larger; iPad Mini models are not compatible. You can bring your own device, or purchase iPads and accessories directly from our store. Simply select what you need, and we’ll ship the items directly to your office locations. VisitorBay currently supports iOS only.

Each customer may have a different requirement. That's why we have created flexible pricing to support varying needs. If you're not sure which plan may be best for you, feel free to try our free no obligation demo. You can change your plan selection and order new hardware at any time after you start with VisitorBay as your needs change.

There are no cancellation fees on monthly plans. If you choose an annual pre-paid plan at checkout, all fees are non-refundable. You can opt to auto-renew or cancel at the end of the annual term with no penalty.

We take data security seriously. Our servers are hosted in a world-class data center with top-tier security compliance. With 24-hour video surveillance and high-level 256-bit encryption, your data is safe and secure with VisitorBay. Our security white paper available upon request.